Press 1 on the Wii Remote, go to Hints, click on "Cell Phone Calls", on the picture shown is Harry's phone with a number. Dial the number on your phone to call Konami Customer Service who are unable to help you due to the fact you're in Silent Hill.

 

 

 

Ufo Ending

To unlock the ufo ending, the player must photograph 13 ufo's hidden throughout the game.